Volunteering Queensland - inVOLve Module 5: Reflect & Adapt

What is Success?

Each organisation and its volunteers are unique.  The indications of a successful program are in both the achievement of the organisation's and the volunteer's goals.  It is important that you focus and define for yourself what the signs of a successful program are to your organisation.

Some elements may include:

• Staff understand the rationale for the involvement of volunteers.
• Volunteers work within established guideliness and boundaries.
• Sufficient documentation is kept to meet internal and external requirements.
• Volunteers have ownership of their roles.
• Feedback is regular and consistent, and is a balance between positive and critical.
• Volunteers have adequate work, space and resources.
• Management practices are responsive to the current and changing needs of the organisation and volunteers.
• Word of mouth is the strongest method of recruitment.

What does success look like to you?



back to top