Education Courses & Calendar
Volunteering Queensland (VQ) has highly skilled educators who provide the following courses and who can customise training to your needs. VQ is a registered training organisation and more than 2,000 people a year attend our accredited and non-accredited education programs.
Accredited Training
CERTIFICATE III IN ACTIVE VOLUNTEERING
This accredited training course is focused on developing the skills and knowledge required by a volunteer to effectively participate in a not-for-profit organization, including:
- Working within a legal and ethical framework
- Communicating with clients and colleagues including those from culturally diverse backgrounds
- Working within teams including taking responsibility for own work output and learning
- Engaging in safe work practices
The course also enables learners to develop skills and knowledge within specialized areas by selecting electives from the following streams:
- Administration
- Community Development
- Governance
- Effective Community Groups
Volunteering Queensland will shortly offer training in these qualifications both as a class-room or self paced program, or, in partnership with volunteer organizations. This would combine a volunteer work placement within an organisation for at least 30 hours, face to face workshops with Volunteering Queensland, peer support group meetings/tutorials and electronic and teleconferencing when required for individual volunteers.
The program can also be taken as a self paced program in which participants progress through each learner guide and complete the learning exercises and portfolio of evidence in conjunction with a workplace supervisor.
Volunteering Queensland is also able to offer customized packages of accredited units from both core and elective streams to meet the developmental needs of community organizations and groups. Learners receive a Statement of Attainment for units completed in partial completion of Certificate III in Active Volunteering.
CREATIVE VOLUNTEERING - NO LIMITS
Six one-day workshops designed to assist small, community-based, largely volunteer-run organisations to manage, survive and thrive.
Information on these exciting workshops including dates and costs
Professional Development Workshops
DEVELOPING AND MANAGING EFFECTIVE VOLUNTEER PROGRAMS
This two-day workshop will provide a range of fresh ideas, approaches and resources in developing, maintaining and enhancing volunteer involvment in your organisation.
Sessions include:
- Understanding and working with new patterns of community participation and volunteering
- Setting up the Program: rationale, culture and structure
- Making the Connection: recruitment, interviewing and orientation
- Retaining your volunteers: working with motivations
- Leading volunteer programs: six key elements
- Enhancing your program: Dealing with common problems, evaluation and Professional Development
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
THIRD SECTOR LEADERSHIP
A workshop designed at enhancing your leadership skills in community nonprofit organisations and groups.
Key topics are:
- Examine your learning style
- Develop a leadership learning plan
- What makes the third sector different
- Examine new approaches and thinking about effective community and nonprofit leaders
- The power of leverage
- Manage groups and teams using structure
- Managing time
- Staying well: the key elements
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
INTRODUCTION TO SUBMISSION WRITING
A practical workshop that focuses upon the fundamental steps in planning, writing and presenting funding submissions:
- Develop funding project ideas
- Identify appropriate sources of funding
- Address funding guidelines and applications
- Discuss project evaluation and reporting requirements
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by
phone on 07 3002 7600
or e-mail education@volqld.org.au
ADVANCED SUBMISSION WRITING
A practical workshop that focuses upon advanced techniques in researching and writing a submission:
- Identifying and researching needs
- Project planning tools and techniques
- Responding to questions and criteria
- Development of evaluation and review procedures
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by
phone on 07 3002 7600
or e-mail education@volqld.org.au
WORKING WITH GROUPS AND TEAMS
A workshop aimed at helping you make the most use of groups and teams, (whether they be paid, volunteer, or a mixture of both).
- Explore how to effectively establish, build and manage work groups and teams.
- Discuss a variety of leadership approaches to lead your team to independence.
- Examine new models for generating and managing sel-directed, self-supporting and regional teams.
- Consider trouble-shooting methods and tactics for common problems in groups.
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
INTRODUCTION TO STRATEGIC PLANNING
The aim is to assist and support those who participate in and facilitate the strategic planning process for their groups or organisations.
In addition to a general understanding of the strategic planning process (including the purpose and the challenges) participants will also learn how to establish and implement an appropriate strategic planning process, develop an action plan and facilitate involvement of relevant stakeholders.
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
BRISBANE: Volunteering Queensland, Level 6, 333 Adelaide
Street, Brisbane City
no dates currently scheduled (1-Day Workshop)
RISK MANAGEMENT & WORKPLACE HEALTH AND SAFETY
An introductory workshop that focuses upon the fundamental elements of a strategic approach to risk management. Course content includes:
- Definitions
- Reasons - including accountability, compliance, litigious, expectations of community/stakeholders
- Compliance/risk management - differences
- Who is responsible? - obligations of employers
- Insurance issues
- Risk management process - context, identification, assessment, control measures, implementation, monitor and review cycle
- Further resources
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by
phone on 07 3002 7600
or e-mail education@volqld.org.au
INTRODUCTION TO NATIONAL STANDARDS FOR INVOLVING VOLUNTEERS IN NOT-FOR-PROFIT & COMMUNITY ORGANISATIONS
This half-day workshop will introduce you to the National Standard for Involving Volunteers in Not-for-profit Community Organisations. The Standards are designed to ensure that volunteers are not exploited because of their commitment, work in health and safe environments, and have the comfort of knowing what their role is. The Standards are also designed to help organizations involve and retain the services of volunteers on whom they so depend.
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
PROJECT AND EVENT MANAGEMENT
This 2-day workshop has been developed for community groups which organise projects and events of all sizes. For those with experience in planning events, this workshop provides an opportunity to consolidate current knowledge and workshop latest thinking in event and project management. Participants new to project planning will increase their skills and knowledge in the area and develop practical strategies for action.
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
INTRODUCTION TO TRAINING
This one day workshop is designed for (paid and unpaid) workers in the community sector wishing to develop their skills in training and development. In this workshop you will have the opportunity to:
- Consider training and learning in a community context
- Examine methods for determining training needs
- Explore issues and develop strategies for planning your training
- Develop an understanding of different learning and development strategies
- Design learning resources
- Consider different approaches in delivering training and facilitating learning
- Develop strategies to evaluate training
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
IMPLEMENTING THE NATIONAL STANDARDS FOR VOLUNTEER INVOLVEMENT
This workshop will provide you with a step-by-step guide to implementing the national standards for involving volunteers. Sessions include:
- How to identify and establish a project team.
- Conducting an assessment of your program against the standards.
- Determining the management system for your volunteers.
- Maintaining a continuous improvement system.
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
FACILITATING GROUPS: Beyond the Basics
This one-day workshop will provide you with:
- An understanding of group processes and adult learning.
- A variety of approaches and strategies to facilitating small groups.
- Special emphasis on facilitating meetings, discussion groups and planning sessions.
Workshop outline:
Groups Process, Group Learning:
- Adult learning principles & adult learning styles
- Working with groups
- Stages of group development
- Group contracts
Effective Facilitation:
- The theories and practices of facilitation
- A range of facilitation approaches and strategies
- Out there strategies for the brave
Working in and with different settings and styes:
- Working in different settings: meetings, discussion, problem solving and planning groups
- Dealing with very small and very large groups
- Challenging & difficult participants
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
WORKING WITH VOLUNTEERS:
Latest perspectives and approaches
A workshop designed for ensuring volunteer managers keep up-to-date
with latest research and approaches. This one-day workshop will
focus on four key areas of interest:
- Putting the latest research and tools into action
- Models of volunteer involvement
- Working with skilled volunteers
- Framework for practice and professional development
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
BUILDING BETTER BOARDS
This one-day workshop will examine:
- Models for board structure and roles. Are you using the right model for your board?
- Tips and traps in effective strategic planning and succession planning.
- Strategies to enhance staff-board relationships.
- Ways to increase effectiveness and efficiency of meetings.
- Tools to improve board roles.
- Techniques for effective decision-making and problem solving.
- Approaches to revitalise your board.
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
AN INTRODUCTION TO ETHICAL DECISION MAKING IN NON-PROFITS
This half-day seminar will provide participants with an introduction to ethical decision making in non-profit organisations. Participants will gain a knowledge of ethics and its role in decision making, understand the benefits of applying ethical guidelines to their organisation and will have examined practical examples. Myths about ethics will have been exploded and participants will leave being able to develop codes of ethics and conduct within their own organisation.
For Date, Venue and Cost see the Volunteering Queensland Education Calendar
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
Community Leadership
Over the last few years Volunteering Queensland has delivered a number of community leadership programs for a variety of target groups; for youth, for the general public and for particular communities. These have taken many different forms, however some themes remain constant. They have been designed to assist and further develop the leaders in our communities and facilitate action and development in those communities.
Common themes include:
- Exploring various leadership styles and developing effective approaches to leadership which reflect an individual's philosophy and personality
- Considering successful community change efforts and assessing how these strategies can be effective within a range of contexts.
- Developing a range of skills in strategic action planning to facilitate change efforts.
- Creating and utilising opportunities for empowerment and group development
- Sharing and developing ideas for civic innovation and community building
If you would be interested in participating in such a program, you can register your interest for future programs by contacting the Education Unit. Similarly if you would like to arrange a program for your organisation or department, please feel free to contact us to discuss the possibilities.
For further details, phone the Education Unit on 07 3002 7600
or e-mail education@volqld.org.au
Customised Training
Educators at VQ can customise learning programs to specific needs. This includes adapting the format or content of our standard delivery programs, or developing alternative education models.
Customised training may be education or presentations, or facilitated planning sessions utilising best practice models. Content may relate to facilitating community involvement or to other supporting skills and knowledge that aid the health and effectiveness of groups and individuals.
Volunteering Queensland provides facilitation and training relating to:
| Community Leadership | Facilitation |
| Management | Assessment |
| Governance | Volunteering |
| Strategic Planning | Teams |
| Submission Writing | Communication |
| Personal Effectiveness | Change and Conflict Management |
| Organisational Wellness | Working with Media & Government |
| Training | Rights & Responsibilities for Volunteers & Organisations |
| Approaches to Empowerment | Community Capacity Building Partnerships |
and many other issues specific to the not-for-profit sector.
If you are interested in training and development programs, please contact the Education Unit Staff to discuss the range of options on 3002 7600 or e-mail education@volqld.org.au. A written proposal with costings will be developed based on the options negotiated. Times, content and venue negotiable. Day and hourly rates available.
MANAGEMENT COMMITTEE DEVELOPMENT PROGRAMS
Specific workshops can be tailored to meet the needs of your Management Committee. The aim of the development program is to provide essential practical management skills for effective governance of community organisations. Some common topics include:
- Identify rights, responsibilities and legal obligations
- Develop healthy working relationships
- Explore a range of operational, administration and management issues
- Evaluate current management committee practices
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au
VOLUNTEER TRAINING AND DEVELOPMENT
Volunteer training and development can be customised for your organisation according to the needs of your group. Volunteer workshops focus on the development of skills, knowledge, relationships and environments that support healthy and productive volunteer involvement. This may be training and presentations directly relating to volunteering or it may be in other supporting skills and knowledge that assist volunteers to be effective. Common topics include:
- Customer Service
- Team-building
- Communication Skills
- Rights and Responsibilities of Volunteers and Organisations.
For further details, please contact the Education Unit by phone
on 07 3002 7600
or e-mail education@volqld.org.au